Iole | Auriga

Iole is the powerful virtual assistant that intuitively and fully answers customers’ needs and provides extended assistance when they use Bank4Me.

• It detects the customer through an IoT movement sensor
• It explains the functions and components of the Bank4Me desk
• It provides information regarding all operations that can be carried out with Bank4Me including account balance checks, transactions, branch opening/closing times, and promotions.
• It completes a transaction on behalf of the customer and guarantees the accuracy of its execution.
• It autonomously starts interaction with a bank’s consultants via video conference for more complex transactions in a safe and personalised way, if required by the customer.