Forward Vendor Portal

Forward Vendor Portal is the multichannel sales and onboarding portal dedicated to dealers, vendors, agents, and commercial partners, designed to support the entire sales process in a fully digital, modular, and guided manner.

The solution covers all stages of the commercial journey, from quotation generation to digital contract signing, including credit application, automated credit approval, document management, KYC processes, and real-time AML checks.

The portal provides a single, unified environment for all sales network actors, enabling consistent management of processes across multiple products and channels. Each user operates within workflows configured according to role and channel, supported by real-time operational dashboards and intelligent assistance tools, such as AI-based chatbots, designed to enhance sales efficiency and operational support.

Forward Vendor Portal offers a prominent level of configurability, allowing centralised management of price lists, financial conditions, users, notifications, and operational policies. Advanced reporting capabilities enable continuous monitoring of commercial and operational performance, ensuring full visibility into sales pipelines and onboarding quality.

The solution can be seamlessly integrated with external systems such as CRM platforms, scoring engines, and electronic signature services, making it a key enabler for structured and scalable indirect sales networks.