Sydema

Sydema is a well-established company, active since 1978, and today ranks among the leading players in the provision of IT solutions and consulting services for the financial sector. With over 240 qualified professionals and nearly 50 years of experience, the Sydema Group is a reliable partner for banks, insurance companies, and debt recovery firms.

Its expertise covers the entire credit lifecycle: from monitoring (including positions in the pre-watchlist phase and non-performing exposures) to credit recovery management, with particular focus on related managerial, accounting, and financial reporting processes.

Thanks to its specialized know-how and continuous investment in research and development, Sydema offers a wide range of advanced Products and Solutions to support clients at every operational stage:

• Credit: monitoring, NPE accounting and financial reporting, recovery and disposal management;
• Assets and Guarantees: management of real estate, personal and financial guarantees, REOCO management, and data enrichment;
• Financing: management of pawn loans, signature loans, and loan application processes;
• Management Control: budgeting and management control for banking institutions;
• Legal: handling of complaints, appeals, legal disputes, integration with the Italian Electronic Civil Procedure system, and data enhancement.

Sydema’s mission is to be a trusted technology partner and a key reference point in innovation, change, and continuous improvement processes. Through highly customized, scalable, omnichannel, and business-oriented services and solutions, Sydema supports clients in their decision-making, organizational, and operational processes—contributing to the optimization of activities and the achievement of tangible results and superior business performance.

The R&D team focuses on projects related to artificial intelligence, aiming to help companies fully harness its potential. Sydema guides clients through a solid, sustainable, and targeted digital transformation journey.

The company is committed to building long-lasting relationships based on mutual trust, supporting organizations along their path of growth and innovation.