Cabel

Cabel's Evolution into full outsourcing

With Quid Informatica entering the scene, Cabel enriches its applicative services for banking processes, leaning strongly to innovation in service of client business

Investing in technology as a factor of innovation, growth and productivity increase it is a constant element in the strategic plans of banks and financial institutions, conscious of the need to cultivate their digital evolution every day in order to promptly answer the developing changes.

In an unsure scenario, influenced by the impact of supranational dynamics, the challenges the financial operators need to face are tied to the ability of interpreting and satisfying their clients’ needs, monitoring the new generations and how much they can influence future strategic choices. The customer experience changes, and the need to take advantage of ones accounts in a rapid and intuitive way by always keeping an eye to sustainability and ESG matters is born

In a context that reveals always growing needs, the banks that want to guide their business toward sustainable growth methods must answer by improving their digitalization processes even more.

Data and the normative system remain at the base of all of this. Defining the data acquisition, management, interpretation and protection processes is an unavoidable element for growth.

If everything changes, the IT companies must know how to transform, by adding flexible business models, based on technology and the ability to offer a high level of service in order to guide, support and offer clients the necessary tools to avoid being unprepared.

Upon this strategic line moves the evolution of Cabel, which has recently seen a strong increase in presence in the corporate structure of Quid Informatica S.p.A, operation aimed at continuity, increases the ability to grow and improves the market positioning of full outsourcers, with new leaps and more potentials. Cabel put themselves in an active pivot role in its client portfolio, where the value of the network represents a founding element of development.

Versatility, stability and innovation

The union of two entities that had concrete synergies and complementary competency areas allows them to present themselves on the market by using the best from both, keeping independence and improving their position. The result is the creation of an operator capable of offering applicative services in support of banking processes available even as SaaS, that also opens the door to enter new strategic segments (new innovative market or vertical, such as specialized credit).

All of this in the name of maximum flexibility and an approach aimed to offer services at 360 degrees or specific third-party integrable verticalizations. This happens by taking advantage of the modular offer of operative features of FLEXCUBE core banking and Qinetic, the innovative platform by Quid in the consumer credit field adopted by the main national institutes, to which have been added the range of services by Cabel for cyber security, BPO services, AML, regulatory and all that a typical full-outsourcing service entails.

Digital first

A digital and hyper-connected society, characterized by an exponential growth of mobile and wearable devices, forces the banks to redefine operative ways and business models for front and back office operations in order to keep a competitive advantage over the long haul. Client experience guides growth, but only if it is satisfied by services that are omnichannel, customized and instantaneous. For their digital banking, Cabel has defined new standards aimed at granting a better user experience with an innovation program for all digital channels, both for final users and financial operators, leveraging group solutions (already active on primary clients in the Italian banking world) aimed at generating a technological evolution of digital onboarding platforms, as well as adding new features and the optimization of UX aimed at making the processes more efficient and reducing the operative risk.

Toward the cloud

Moving toward the cloud represents an important asset for the transformation of business, with effects directly correlated to better synergies of costs and better quality of product and provided services. This happens through the modernization of the core banking system that moves from traditional on-premise facilities to the cloud, generating notable advantages in terms of flexibility and scalability following an on-demand development approach.

Future evolutions

In the near future, we must imagine an increasing importance of AI and machine learning, tools able of generating value in a banking environment, making the core processes faster and more secure and reducing the possibility of errors, frauds and problems in terms of cyber-attacks. In this scenario, a deep internal synergy with Quid group, which allows to share a structured R&D center, aimed at proposing modern and efficient solutions, is of the utmost importance. This along with the active presence of Cabel at the most important meetings and Italian Observatories (e.g. Fintech's Observatory at POLIMI, AbiLab, etc.) with the goal of always having a light shined upon the evolution of market trends.