Branch of the Digital Bank - GFT

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Digital Technologies are accelerating branch transformation. A successful branch transformation program will accomplish the goals of cost reduction, enhanced customers service and higher availability of human resources to drive advice and sales.

3 pillars:

• Accessibility: the Branch is there, where and when the client needs it;

• Interaction: the client can satisfy his needs, digitally and/or physically;

• Spaces: making the branch visit a pleasant experience, not a binding obligation.